Paying for your medical visit can be difficult to understand. With third party payors, deductibles, co-payments, co-insurance, and HSAs, it is hard to know what to do.
The friendly staff at Family Urgent Care can help you make sense of it all.
Before your visit: Bring your insurance card and ID with you and we will have all the information we need to process you claim.
After your visit: Your insurance company will send you an explanation of benefits (EOB), which details their responsibility, our discount, and your responsibility.
We get a copy of the same EOB and we will mail you a bill for your balance. Our billing department can help you with any questions and can even take a payment over the phone.
If you have a question regarding your bill, please contact our billing department at:
Toll free 1-800-658-8556
Monday – Friday from 9:00am – 6:00pm CST
If you would like to make a payment on your account, please send a check to the following:
Family Urgent Care
PO Box 540430
Omaha, NE 68154-0430